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FAQ: PR, SEO, AEO, GEO and LLM Visibility

FAQ

Questions, answered.

What does Maxfeatures do?

Maxfeatures is a strategic communications and media intelligence company. We combine PR, media relations, brand and reputation work, content, digital marketing, SEO, AEO, GEO, AI visibility and analytics so visibility turns into business value.

What is an LLM and why does it matter for my brand?

An LLM (large language model) is the AI behind assistants such as ChatGPT, Gemini, Claude and Perplexity. People now ask these tools which companies to trust, so being named accurately in their answers is a new source of visibility and leads.

How do I get my brand mentioned in ChatGPT, Gemini and other LLM answers?

LLMs rely on credible, consistent sources. We build your presence through authoritative media coverage, clear entity information, structured data, expert content and consistent facts across the web, then track whether AI assistants cite you.

What is LLM visibility and how do you measure it?

LLM visibility is how often and how accurately AI assistants mention your brand for questions your customers ask. Our free AI Score checks your site's readiness, and paid reports add prompt-based checks, gaps and a fix plan.

Is LLM optimisation different from SEO?

Yes. SEO helps pages rank in search results. LLM optimisation helps AI models understand, trust and quote your brand in generated answers. The two work best together, so we plan SEO, AEO, GEO and LLM visibility as one programme.

What are AEO and GEO?

AEO (answer engine optimisation) and GEO (generative engine optimisation) make your brand easy for search engines and AI assistants to find, trust and cite in their answers.

How do you measure results?

We agree goals first, then track coverage, sentiment, share of voice, search and AI visibility, and the leads or revenue they influence. You get a regular report.

Do you work with startups and individual leaders?

Yes. We work with startups, established businesses, founders and public figures.

How do I start?

Request a free visibility audit using the form on this page. We reply by email.

What is the difference between SEO, AEO and GEO?

SEO helps your pages rank in search results. AEO (answer engine optimisation) shapes content so answer engines and featured answers can quote it directly. GEO (generative engine optimisation) makes your brand easy for generative AI tools to find, trust and describe correctly. They share one foundation of clear content, structured data and credible mentions, so we plan them together.

What is AI visibility?

AI visibility is how often and how accurately your brand appears in answers from AI assistants and AI search tools such as ChatGPT, Gemini, Perplexity and Copilot. It covers whether you are mentioned, whether you are cited as a source, and whether the description of your brand is correct.

How do AI assistants decide which brands to mention?

They draw on what they learned in training and, in tools with live search, on pages they retrieve at the time. Clear descriptions, consistent facts across the web, structured data and mentions on trusted publications make a brand easier to find and quote. The final answer is decided by each platform, not by any agency.

Can you guarantee my brand will appear in ChatGPT, Gemini or Perplexity answers?

No. No agency can honestly guarantee placement inside AI answers, because the platforms are independent and change often. We improve the signals that make your brand easier to find, trust and cite, and we measure how often you appear.

What is llms.txt and do I need it?

llms.txt is a proposed plain-text file that summarises your website for AI tools. It is a low-cost addition, but it is not a ranking factor and not every AI system reads it. We treat it as one small part of a wider plan. Our free generator on this page creates one for you.

What does the free AI Visibility Score check?

It reads your home page and public files: title, description, headings, FAQ and schema markup, Organization and sameAs data, robots.txt and AI crawler access, llms.txt, sitemap, HTTPS and speed signals. You get AEO, GEO and LLM scores and your top 3 fixes, with no signup.

What is in the paid AI visibility report?

The paid report ($350 one-time, plus 18% GST for buyers in India) is a full 29-point audit with 180+ recommendations, each with the reason and the solution, plus 5 editorial articles published on media platforms and submitted to Google for indexing. It includes priorities, quick wins and a 30, 60 and 90 day roadmap, and is delivered by email as an online report you can save as a PDF. It is delivered instantly after payment.

How much do Maxfeatures services and the paid report cost?

The full AI visibility report is $350 one-time (18% GST is added for buyers in India, none outside India) and includes 5 articles. Other service fees depend on scope, so we set them in a written proposal after understanding your goals, audience and starting point. Send us a short message from the contact section and we will reply with options.

How long does it take to see results?

Technical fixes can be picked up by search engines within weeks. Media coverage depends on the news cycle and the strength of the story. Authority and AI visibility usually build over several months. We agree milestones for the first 90 days and report progress monthly.

What are Maxfeatures sector media platforms?

They are 50+ sector-specific editorial platforms of our own. We publish genuine stories, expert commentary and explainers where each sector's audience already reads, and select stories are also sent to 3,000+ domestic and 2,000+ global media outlets for pickup. This gives search engines and AI systems fresh, relevant sources about your brand.

Are stories on your platforms paid advertising?

They are editorial and fact-checked, and any sponsored or commercial content is labelled clearly. Our editors keep the right to decline, edit or correct a story, and we ask for proof of the facts you provide.

Which sectors do you cover?

Startups and funding, technology and SaaS, healthcare, education, finance and fintech, real estate, retail and e-commerce, manufacturing, travel and hospitality, energy and environment, legal and professional services, automotive, agriculture, and NGOs and social ventures. We keep adding sectors.

Do you work with NGOs and social ventures?

Yes. We help NGOs and social ventures share impact stories, programme updates and founder voices that donors, partners, volunteers and AI systems can trust.

What is share of voice?

Share of voice is the portion of media, search and AI-answer mentions in your category that belong to your brand compared with competitors. We track it as part of media intelligence so you can see whether visibility is growing.

How does media relations work with Maxfeatures?

We build a targeted media list, shape newsworthy angles, pitch journalists, follow up and report the coverage earned. We focus on relevant earned media and do not promise publication in any particular outlet.

Do you work with clients outside India?

Yes. We work with clients remotely across time zones, and we send stories to global media outlets for pickup. Our office is in Noida, Uttar Pradesh, India.

How does the ROI calculator work?

You enter monthly website visitors, the share who become leads, the average value of a customer and the extra visibility you aim for. The calculator estimates extra leads and revenue, assuming one customer for every ten leads. It is an illustration, not a promise, and it works in several currencies.

Is my website data safe when I run the free scan?

The scanner reads only public pages, does not sign in to anything and does not change your site. We keep only the details you choose to send us. Read our Privacy Policy for how data is handled.

What do you need from me to get started?

Your website address, your goals, your audience, your main competitors, any past coverage, and read access to analytics if you have it. We usually begin with a free visibility audit conversation.

Where is Maxfeatures located and how can I contact you?

We are at Altf Noida 142 Ground Floor, Plot No. 21 & 21a, Gautam Buddha Nagar, Uttar Pradesh, India. Email info@maxfeatures.com, call +91 959968 9968, or message us on WhatsApp.

Do you offer content creation and social media?

Yes. Our creative and content, digital marketing and social work covers editorial articles, explainers, video scripts, design and campaigns, planned to support search, media and AI visibility.

How often should I update content for AI search?

Review key pages every 6 to 12 months, publish fresh news or insight regularly, and update facts everywhere when something changes, so that every public source describes your brand the same way.

How can I apply for a job at Maxfeatures?

Open roles are listed on our Careers page, linked in the footer. Each role has an apply form that takes your details and a link to your resume or profile.

Does Maxfeatures host or join events?

Yes. We list our own events and events run with partners under Events in the footer. Each event page explains the date, place and how to register.

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